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Why is the File Size Small on Download?
Why is the File Size Small on Download?
Pixieset Team avatar
Written by Pixieset Team
Updated over a week ago

When your clients Download images through the Gallery, or make a purchase of Digital Downloads through your Pixieset Store, the file size they receive will vary depending on which resolution you are providing.

Web Size

If you have set up your Digital Downloads to be delivered in Web Size (either 640px, 1024px, or 2048px), the file size will be much smaller than what you originally uploaded to Pixieset, because we have re-sized the image to match the selected file dimension, and have optimized the file for the fastest possible download. If your Original file was 5 MB (for example), the downloaded Web Size file would likely be less than close to 500 KB.

High Resolution: 3600px

If you have set up your Digital Downloads to be delivered in High Resolution, at 3600px, these files are a maximum of 3600px on the long edge, and are also optimized for the fastest possible download. If you were to place the High Resolution (3600px) file and the Original file next to each other on your screen, you would likely not see a vast difference in the quality, but the file dimensions and the file size will be different. If your Original file was 5 MB, the downloaded High Res file would likely be between 800 KB-2 MB in size.

High Resolution: Original

If you have set up your Digital Downloads to be delivered in Original resolution, the file your client receives will be the exact file you uploaded to Pixieset originally. We will deliver the file in the exact size and dimension that you uploaded it initially. If the file you uploaded was 5 MB, the file your client receives will also be 5 MB.

For more information on the file sizes you can provide in Pixieset: What file sizes can my client Download?

If you'd like to review or change your Settings: Where can I customize the Download settings?

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