Pixieset makes it easy to provide your clients with different download options depending on your workflow. Your original files are uploaded to Pixieset, and from there, photo downloads can be provided in high-resolution (3600px or original resolution) or web size (640px, 1024px, or 2048px) offerings.

On this page:

Original resolution downloads from the Collection can be offered on any upgraded Client Gallery or Suite plan. Depending on what you have made available from the Collection’s download settings, these can be offered as single photo downloads and/or gallery downloads:

Video downloads through Pixieset will be downloaded in a high quality MP4 format up to 2048px on the longest edge, based on the orientation of your uploaded video. Learn more

All photo download resolutions are available to be added to your price sheets for Store purchases. You can choose the download type and size when you add a digital download product:

Note: There is a complete guide to selling digital downloads from your Store in our help article here.

Web size downloads are available in three resolutions - sized at 640px, 1024px, and 2048px on the width. As these files are smaller, they are quicker for both downloading and uploading, and are perfect for sharing on social media. 2048px is the optimum resolution to provide for Facebook sharing, as it is the widest pixel width allowed by Facebook.

High resolution photos are available in 3600px or Original resolution (available on upgraded Client Gallery or Suite plans). The 3600px files are 3600px on the long edge, which can typically be used to print photos up to poster size canvases (depending on the original file size), and are more than sufficient for web use. This option provides a balance between download speed/ease of file management and quality. Original resolution files provide the file exactly as uploaded, with no compression or resizing. These files will take longer to download and will use more space.

Note: If your original image files are smaller than the resolution you are offering, they will be delivered at the original pixel dimensions. We do not upsample your smaller images to fit the larger resolution. For example, a 600 X 1200px image offered at 3600px resolution will still be delivered as 600 X 1200px.