If sharing videos is a part of your workflow you can easily upload them to your Client Gallery Collections! Clients can view videos directly in the gallery or download them to their device. If you’d prefer to embed a video from Youtube or Vimeo, you can check out this guide.

Video uploads are supported on upgraded Client Gallery Plans or Suite Plans.

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Videos can be uploaded one by one to any collection in your Dashboard.

You can upload as many videos to your Collections as you like within the minute limits of your Client Gallery or Suite Plan. Pixieset supports the following video formats:

To optimize the video upload process, as well as your client’s download experience, we recommend the following video encoding settings:

While a thumbnail will be automatically set upon upload, you may wish to add a custom thumbnail that better reflects your video and the client’s Collection. You can do this by clicking More (...) > Custom Thumbnail:

From here, you can either drag the image into the Change Thumbnail pop-up/browse your computer for an image file, or you can use the option to Select from Collection. Once your image is uploaded you can use the Custom Thumbnail option to adjust the focal point, or remove/replace the uploaded image.
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Within your Client Gallery Collections, you can also enable Video Downloads for your clients. This allows clients to easily download their video from the Collection using the Download PIN you provide them. Videos can be downloaded one at a time, straight to the client’s device. Video downloads through Pixieset will be downloaded in a high-quality MP4 format up to 2048px on the longest edge, based on the orientation of your uploaded video. The video download file will be named master.mp4, and may be smaller in size than the original file, after processing. To enable Video Downloads:

Please note: your client will need to click on the download icon directly on their video thumbnail. The main gallery download icon will only include photos uploaded to the gallery.

You can review your client’s Video Download Activity straight from your Dashboard in a few easy steps:

Videos will be shown at the top of your set, and you can select them from this list as needed. Once selected, you can use the icons in the top right-hand corner to View videos, Move videos to another set, Delete videos, or Change the sequence in which the videos will appear if you have more than one video uploaded.

If you’d like to move your video(s) to another set, or to a set dedicated to your videos, you can do so using the Move tool.

You can enable Social Sharing for videos and photos so that your clients can share these quickly on social media: