Pixieset supports different options for image and video uploads so you can showcase your work and deliver your collections in the format you like. For images, you can upload JPEG, PNG, and GIF files. For Client Gallery video uploads, MP4, MOV, AVI and M4V are supported. Learn more about size requirements and other recommendations below.

Pixieset supports the following image formats for uploads:

Note: If you’re selling print products, only JPEG files are supported.

Learn more about uploading images: Uploading Images to Client Gallery

Pixieset supports the following video formats for uploads up 3840 x 2160px (4K):

Note: Pixieset does not scale up your videos. If a file is uploaded in 1920 x 1080px and your subscription allows up to a 3840 x 2160px (4K) size for downloads, Pixieset will not scale up the video to become 3840 x 2160px (4K).

To optimize the video upload process, as well as your client’s download experience, we recommend the following video encoding settings:

Note: Video downloads through Pixieset will be downloaded in a high-quality MP4 format up to 3840 x 2160px (4K) in size, depending on the original video you have uploaded and your plan.

Note: Uploads lower than 5 MB in size and close to 2500px on the long edge are recommended to optimize website performance. Uploads are automatically optimized for fast loading and display purposes for you so resizing files isn’t a requirement but it will help optimize performance.

Learn more about uploading images to your Website: Uploading Photos to Your Website

Note: Pay special attention to the vertical bar (|), as this tricky character is easy to miss when you're reviewing the filenames for special characters.

Since all Pixieset subscriptions are storage-based, the number of images and videos you can upload will depend on the file sizes and your current Pixieset Subscription(s). You can manage your subscriptions from your Billing page.

There aren’t any limits to the video size you can upload. That said, we’d recommend uploading videos that are 3840 x 2160px (4K) or smaller for best results. You can upload as many videos to your collections as you like within the limits of your Client Gallery or bundled Suite Plan.

All image file types are available for sale as digital image downloads. If you're selling print products, files must be uploaded to the Collection in JPEG format. At this time, video uploads can be downloaded through the Collection but they cannot be sold through your Collection’s integrated Store.