Pixieset

Learn more about setting up your Store to sell prints, digital downloads and more directly in your gallery.

Store

With Pixieset Store you can easily sell prints, digital downloads and more directly in your gallery.

Introduction to Pixieset Store

How to set up your Store to sell prints, digital downloads and more.

Setting up your Store

Learn more about the fulfillment options available for your Store.

Order fulfillment options

Sell your photos online, and have orders printed by one of our professional lab partners and shipped directly to your client.

Getting started with Automatic Fulfillment

Sell prints and other products in your Store, and handle the printing and shipping yourself for a customized experience.

Getting started with Self Fulfillment

Set your Store live for your galleries. Learn more about how to adjust the Store global setting and for individual galleries.

How do I turn Store on?

The professional print labs around the world we have partnered with to help you deliver high quality products to your clients.

Print labs available with Pixieset

How does the 0% commission fee work?

What is Personalized Product Preview?

Learn where you can set Terms of Sale or add a Digital Image License for clients to view before making a purchase.

Adding Terms of Sale or a Digital Image License to your Store

Selling

Upgrade your store for an improved client experience, larger product range, and access to the newest updates and improvements.

Upgrading from the Legacy Store

Learn how to optimize your files so they are print-ready before you upload them.

Preparing image files for printing

Learn how to confirm which partner lab your automatic fulfillment price sheet is using.

Which print lab am I using in my Store?

Getting Started with Selling

Offer Stripe, PayPal, and offline payment methods in your Pixieset Store.

Available Payment Methods in Pixieset Store

By connecting Stripe to Store, allow clients to pay via credit cards (MasterCard, Visa, etc.) and digital wallets (Apple Pay, etc.).

Accepting Store Payments with Stripe

Connect a PayPal account to allow clients to pay with their PayPal balance, credit or debits cards in your galleries' Pixieset Store.

Accepting Store Payments with PayPal

With Offline Payments, your clients can place an order in your Store and pay you outside of Pixieset with your preferred alternative method.

Accepting Offline Payments (cash, check, in person) in Store

Accepting digital wallet payments (Apple Pay, Google Pay) in Store

Learn how you will get paid by Stripe or PayPal for your Store orders, as well as how your profit will be calculated.

Getting paid for your Store Orders

Where do I get my PayPal API Credentials?

How do I fix payment errors at checkout?

How do I change the currency for my Store?

Where can I see my profit on a store order?

What is the Cost of Goods Sold / Application Fee?

If your order is in "Pending PayPal" status, your payment is in an unclaimed state with PayPal. Read on what you need to do to resolve this.

What does Pending PayPal status mean?

Payments

Everything you need to know about price sheets and how they work.

All about Price Sheets

Prefer to fulfill some items yourself? Set up to have some items fulfilled automatically and some manually yourself.

Can I sell both automatic and self-fulfilled products?

How to add print products, digital downloads, and packages to your store, and manage product options and pricing.

Adding and pricing products in your store

How to sell digital photos in your store that are delivered to your client automatically.

Selling digital downloads

How to sell wedding, graduation, baby, and holiday cards in your Store with the built-in card designer.

Selling greeting cards

Create packages to offer digital download bundles in your Store.

Selling Digital Download Packages

Create a group of products to be sold together at a set price.

Selling print and digital packages

How to sell products that contain multiple images in your Store using self fulfillment and Favorites.

Selling multi-image products

Connect your price sheet to a collection so your clients can purchase from their gallery.

Assigning price sheet to collections

Customize how the products in your Store are laid out to adjust the shopping experience for your clients.

Organizing products and product categories

Have the lab automatically adjust your photos before printing to ensure the best result.

Using Lab Color Correction in your Store

How Do I Purchase Prints At Cost?

Require clients to spend a minimum amount in order to check out.

How do I set a minimum order amount?

Selling albums and books

Products

Managing Orders

Review your clients’ orders to make sure they are perfect before they are sent to the lab for printing.

Reviewing Store Orders with Order Delay

All you need to know about Customers

Reviewing Client Order Information

Have prints from your Store delivered in beautiful, professional packaging to make a great impression on your clients.

Adding Boutique Packaging to your orders

Refunding a Store Order

When selling through the Store, you might see different statuses related to pending orders. Learn what they mean and how to fix them.

Troubleshooting "Pending" Order Statuses

If your client orders a print that has a different aspect ratio than the image they chose for it, they will need to adjust the crops.

How will the images be cropped for printing?

How do I change or cancel an order?

How do I Refund Clients via PayPal

Orders

Learn how shipping works for your Pixieset Store, depending on the fulfillment option you chose.

All you need to know about Shipping

Learn how to set up tax rates for your Store so you can collect and report any required taxes for your business.

All you need to know about Store Taxes

Why isn’t my country appearing as an option at checkout?

You can generate and export a tax report for any range of time within your Store Dashboard's Taxes page.

How do I see my tax report?

Self-fulfillment users can can provide an in-studio delivery option through their Store.

Can I offer a pickup shipping option?

Your price sheet's print lab determines which countries are available to your client during checkout.

What countries can I ship to?

Shipping and Taxes

Using Coupons to offer Store Discounts

Offer print credits as part of your photography services? Gift cards that can be redeemed in your galleries' store are a great solution!

Setting up Gift Cards and Print Credits for your Store

Drive sales and alert clients of active promotions in your galleries' store.

Promoting Store Sales with a Coupon Banner

If your client forgot to redeem a discount, you can choose to honor it by allowing a partial refund through your payment processor.

What can I do if my client forgot to redeem their coupon or gift card during checkout?

Coupons and Gift Cards

Damaged or missing items? Shipment never arrived? We're here to help.

Getting help with a print order

Find out what resolution your images should be to produce the best print results.

Minimum resolution requirements for automatic fulfillment products

Why was I Charged a fee for my Client's Order?

We were unable to collect fees from your PayPal account; learn more on how to resolve this and move your order along.

PayPal: What does Pending Fees status mean?

I'm having trouble connecting PayPal to my Store

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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Build your first workflow and watch it run end to end.

Ship something

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